Terms And Conditions

These terms and conditions refer to your membership product and payment transactions between yourself and the RFU (including its affiliates).  It also covers elements that may apply to non-members either (a) prior to application and payment of membership fees; or (b) after your membership has lapsed, so please read this carefully. You should also familiarise yourself with other relevant policies & procedures, such the Privacy & Terms of Use Policy.

Section 1: Applying for Membership

Applications for membership may be submitted by any individuals who are eligible for membership. When submitting an application for membership, you agree to adhere to the terms and conditions of that membership.  If you are eligible for membership, your membership will be activated in the appropriate member category after acceptance of your application and payment of the membership fee.

The RFU and its affiliates retain the right to amend its membership categories, benefits and criteria at its sole discretion, without prior notice, at any time.  However, any details of such amendments will be posted online. Please refer to the Membership section of the corresponding organisations website for details. The RFU and its affiliates retain the right to refuse applications for membership at their discretion.

Section 2: Payment of Membership fees

Payment of membership fees is required at the time the application is completed. Once your membership is activated, the membership renewal payment will be due (if appropriate) as communicated and stated in the membership details. In advance of the date your membership will expire, you will receive a notification either via postal mail and/or email and a request for payment of the membership fee.  You will continue to receive notices until you complete your renewal, or your membership is terminated.  (See Section 3 below).

The RFU and its affiliates retain the right to change the membership fee you pay but will inform you about any such changes before they are implemented.  The RFU and its affiliates retain the right to change the definition and eligibility criteria for any discounted rate.

The RFU and its affiliates retain the right to offer and/or change any promotional offers and special prices but will inform members who may be affected of any such changes.

Section 3: Termination of Membership

If you wish to discontinue your membership, you will need to contact the organisation with which you membership is held. You may cancel your membership at any time, but please be advised that any refund will be at the sole discretion of the of the organisation with which your membership is held. The RFU &/or First Sports International are not responsible for adjudicating this process. Any issues experienced with the practices of RFU affiliate clubs should follow the usual complaints procedures in place see http://www.englandrugby.com/governance/club-members/community-rugby-club-financial-management

Section 5: Reimbursement of Membership Fees or Other Payments

In the event of an error by FSI, the RFU or its affiliates at the time of member registration or payment, FSI will refund the incorrectly-charged membership fees or other payment.  Once membership application and payment have been processed, resulting in benefits being administered to the member there will be no refund or reimbursement of the membership fees payment.  FSI will not refund any fees for the preceding period after termination of membership.  Payments are not exchangeable, transferable, and may not be applied as credit to other products or services now, in the future, or toward past debts. This applies to all forms of payment whether online, paper, or otherwise paid for with a credit card, check, cash or wire transfer.

Section 6: Fraudulent Credit Card Charges or Fraudulent Claims

All requests to negate charges are fully investigated with assistance by the accounting and finance department, and reported to the credit card services and appropriate vendor(s) as appropriate.